At our website, we prioritize your privacy and the protection of your personal information. Our Privacy Policy details how we manage the collection, storage, access, and processing of your data in adherence with various privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
Our privacy policy is in effect for all users of our website, applications, services, and products. Please note that this policy does not apply to external platforms, applications, products, or services that you may access via links on our platform, as they are governed by their own separate privacy policies.
We handle personal data during various interactions, such as when you:
- Engage with our applications and services as a user.
- Browse our websites that display this Privacy Statement.
- Interact with us through communications like newsletters, emails, calls, or text messages/SMS.
We collect various categories of personal information, including but not limited to:
- Account details necessary for user authentication and service management.
- Payment information required to process transactions.
- Financial data relevant to subscription or service fees.
- Purchase history to enhance user experience and provide targeted services.
- Mobile device identifiers for optimizing app performance and user engagement.
- Location data where needed for service delivery or to personalize content.
- Feedback you provide to help us improve our offerings.
- Social media information when you choose to connect with us through these platforms.
- Product information you voluntarily share during use or support interactions.
We gather this information through a combination of user input, direct interactions, and automated technologies like cookies and tracking tools. Additionally, we may receive personal data from third parties in accordance with their privacy practices.
Our website uses cookies to enhance user experience, streamline navigation, and gather analytics for service improvement. These cookies are categorized as Strictly Necessary, Preference, and Analytics. Users can manage non-essential cookies using our dedicated Cookie Manager tool.
We maintain your personal data only as long as required by law or necessary to fulfill the purposes for which it was collected. Once the data is no longer needed, we take steps to delete or anonymize it.
To safeguard your information, we implement a range of organizational and technical measures, including employing encrypted communication channels and collaborating with secure third-party service providers.
We recognize the importance of protecting children’s privacy. Our services are not intended for users under 18 years of age, and we do not knowingly collect personal data from children in this age group.
As a data subject, you have rights that vary depending on your jurisdiction. These may include:
- Accessing the personal data we hold about you.
- Requesting the correction of any inaccurate or incomplete information.
- Asking us to erase or restrict your personal data under certain conditions.
- Exercising your right to data portability.
- Objecting to our processing of your personal data.
- Withdrawing consent at any time where you have previously given your consent.
- Filing an appeal or complaint with a supervisory authority.
We encourage you to reach out to our privacy team if you wish to exercise these rights or if you have any inquiries regarding your personal data. We are committed to addressing your concerns promptly and effectively.
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website for your review.
For further information, to unsubscribe from our communications, or to raise any privacy-related issues, please contact our privacy team via email at [email protected] or by mail to the address provided on our website. Your privacy and data security are of utmost importance to us.